New Season
Privacy Policy
New Season is an app that helps athletes prepare for and adjust to life after sport. This policy explains what data the app collects, why, where it is stored, and the choices you have. We have kept it short and in plain language.
Who is responsible for your data
The New Season app is run by Andreas Chouliaras, Ioannina, Greece ("we", "us"). For any privacy question or request, email privacy@getnewseason.com.
What we collect
We only collect what you enter into the app:
- Account: your email address and password. Passwords are stored as a secure hash. We can never see them.
- Profile: your name, your background (for example professional athlete or veteran), your sport or field, your retirement date or expected date, the areas you want to focus on, and the skills you pick in the skills translator.
- Daily check-ins: how you rate your mood and energy each day.
- Journal: the entries you write and the prompt you answered.
- Activity: the type and length of the activities you log.
- Money: the savings amount and the monthly income and expense lines you enter. We never ask for bank details and never connect to your bank.
- Goals: the goals you add and whether you have completed them.
Your mood check-ins and journal entries can reveal information about your mental health. We treat them as sensitive data, process them only to show them back to you, and only with your consent.
What we do not collect
- No advertising, and no advertising or tracking identifiers.
- No analytics or behavioral tracking inside the app.
- No location, contacts, photos, camera or microphone access.
- We never sell your data or share it for marketing.
Why we use it
Your data is used only to run the app for you: to keep you signed in, to save what you enter, and to show it back to you, for example your weekly mood chart or your savings target. The legal basis is our agreement with you to provide the app, and your consent for sensitive data such as mood and journal entries. You can withdraw that consent at any time by deleting the entries or your account.
Where it is stored and who processes it
- Supabase hosts our database and sign-in system, on servers in London, United Kingdom. Every table uses row-level security, so one user's account cannot read another's data.
- Email delivery: account emails, such as confirming your address, are sent through our email provider using only your email address.
These providers process data only on our instructions and are bound by data-processing agreements. Data is encrypted in transit (HTTPS) and at rest.
If you use the app's demo mode, nothing leaves your device. Your entries are stored only on that phone or browser until you reset them.
How long we keep it
We keep your data for as long as you have an account. When you delete your account, your profile and every entry linked to it are permanently deleted from our database, normally right away and always within 30 days. Encrypted backups expire on their own after a short period.
Your rights
You can ask us to access, correct, export or delete your data, or object to or limit how we use it. You can delete individual entries in the app at any time. To delete your whole account or make any other request, email privacy@getnewseason.com. We reply within 30 days. You also have the right to complain to a data protection authority. In Greece, that is the Hellenic Data Protection Authority; elsewhere in the EU or UK, you can contact your local authority.
Children
New Season is meant for people aged 16 and over. We do not knowingly collect data from younger children. If you think a child has created an account, contact us and we will delete it.
Changes
If we change this policy, we will update the date at the top. If a change affects how your data is used, we will tell you in the app before it takes effect.